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Need help? Our dedicated sales and support teams are available to assist you
🚧 UNDER CONSTRUCTION 🚧
We are currently working with a company on providing a more comprehensive support system and the below items are not functional at the moment.
SELECT YOUR SUPPORT CATEGORY
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PRE-SALES
checkNot sure which product is right for you? Our Pre-Sales team is here to guide you through specifications, pricing, and any unique features to help you make an informed decision. Let us know your goals, and we’ll match you with the perfect solution.
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SHIPPING & DELIVERY
checkCurious about delivery times or the best shipping method for your area? Our Shipping & Delivery team provides accurate timelines, tracks your order, and keeps you in the loop every step of the way. Let us handle the logistics so you can focus on what matters most.
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MISSING or DAMAGED
checkReceived your order but something’s missing or arrived in less-than-perfect condition? Our team is on hand to coordinate replacements or refunds, and ensure you get exactly what you requested. Let us know what’s wrong, and we’ll make it right — quickly and hassle-free.
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TECH SUPPORT
Need help installing or troubleshooting your equipment? Our Post-Sales Tech Support is ready to assist with step-by-step guidance, firmware updates, and any performance optimizations. We’re here to ensure you get the most out of your purchase.
ORDER MANAGEMENT
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CANCEL ORDER
If your order has not been shipped out, you can find step by step instructions on how to CANCEL your order in queue
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CHANGE SHIPPING DETAILS
Instructions on how to change your shipping address, provided your order waybill has not already been assigned.