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SELECT YOUR SUPPORT CATEGORY

  • PRE-SALES

    Not sure which product is right for you? Our Pre-Sales team is here to guide you through specifications, pricing, and any unique features to help you make an informed decision. Let us know your goals, and we’ll match you with the perfect solution.

    **COMING SOON** 

  • SHIPPING & DELIVERY

    Curious about delivery times or the best shipping method for your area? Our Shipping & Delivery team provides accurate timelines, tracks your order, and keeps you in the loop every step of the way. Let us handle the logistics so you can focus on what matters most.

    **COMING SOON** 

  • MISSING or DAMAGED

    Received your order but something’s missing or arrived in less-than-perfect condition? Our team is on hand to coordinate replacements or refunds, and ensure you get exactly what you requested. Let us know what’s wrong, and we’ll make it right — quickly and hassle-free.

    MORE INFO 

  • TECH SUPPORT

    Need help installing or troubleshooting your equipment? Our Post-Sales Tech Support is ready to assist with step-by-step guidance, firmware updates, and any performance optimizations. We’re here to ensure you get the most out of your purchase.

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ORDER MANAGEMENT

  • CANCEL ORDER

    If your order has not been shipped out, you can find step by step instructions on how to CANCEL your order in queue

    SEE INSTRUCTIONS 

  • CHANGE SHIPPING DETAILS

    Instructions on how to change your shipping address, provided your order waybill has not already been assigned.